Sitel Group, one of the largest customer experience (CX) management companies in the world, announced it will begin hiring more than 150 associates immediately to support client growth in its San Angelo, Texas location. All employees will have the opportunity to work from home and support some of Sitel Group’s largest insurance and financial services clients.
Interested applicants should visit jobs.sitel.com and enter the keyword “San Angelo” to begin the application process. Interviews will be conducted by video conference.
“Communities are being impacted because of coronavirus and it’s putting hard-working people out of work,” said Susan Spencer, Site Director at Sitel San Angelo. “These newly created positions are part of our client’s growing demands for customer support during these unprecedented times.”
In the past two weeks, Sitel San Angelo has moved quickly to transition over 80 percent of its existing workforce to work from home positions as part of the rapid deployment of business continuity plans. The 150+ positions are new permanent, work-from-home positions that offer career development, full benefits and world-class virtual training.
“As we continue to work through these challenging times, we will continue to keep the well-being and safety of our people our number one priority. We can provide nearby talent with an opportunity to join a great company, earn an income without risking their health and possibly build a career,” said Spencer.
About Sitel Group
Sitel Group’s 80,000 people across the globe connect many of the world’s best-known brands with their customers – 3.5 million times every day. As a global customer experience (CX) management leader, we apply our 30+ years of industry-leading experience and the entrepreneurial spirit of our group’s founders to deliver omnichannel experiences through voice, chat, social media and more to customers of our 400+ clients across all verticals – from Fortune 500 companies to local startups.
Our group’s breadth of capabilities – powered by our ecosystem of experts including innso, Learning Tribes, Sitel, Sitel Insights and TSC – go beyond business process outsourcing (BPO) to support every stage of the customer journey. We are redefining the contact center and improving business results by pairing innovative solutions – such as self-care and automation – with the human touch, emotion and empathy of our people.
As a CX platform, we are powered by experts to deliver tailored CX solutions to fit our clients’ needs through our consultative, customer-centric approach adding value at every touchpoint – regardless of location, channel or time of day.
Learn more at www.sitel.com and connect with us on Facebook, LinkedIn and Twitter.